Policies & Procedures

 Policies & Procedures

Reservations are recommended

Security deposits are required prior to Pick-up or Delivery of rental items. A signed imprint of Visa or Master Card (we do not accept American Express) is required. Checks are not accepted for “security deposits”.  Please note:  Rental prices do not reflect the value of items for rent.

On items rented May 1st  –   September 30th    a 25% non-refundable deposit is required at time of reservation to hold orders, with the balance due 2 weeks prior to the Date of your event. This is non-refundable

Single item rentals (Chairs, Tables & Tents). In consideration of those who wish EY Party Rentals to supply all their event needs, we will take your order for a single item (for summer use) as a request, but will be unable to confirm the order until April 30th

Pricing reflects a one day charge, based on pick-up or delivery the day prior to your event and returned ( by noon ) the day after. All rental charges are based on time out, used or not.

Full replacement cost of rented items will be charged for broken or missing items.

Delivery and Pick-up Service is available at an additional charge and are “tailgate” delivery and/or pick-up. All orders should be repackaged into the same containers they were delivered in. Linens should be dry and refuse free and placed in linen  bags provided. Dishes should be rinsed and re-crated. Tables, chairs and other rental items are to be gathered in a single location to avoid lost or missing items, which are charged to the customer.

Responsibility of all rental items remain with the customer from the time of receipt. Customers are responsible for all breakage and lost rented items including packaging containers and bags, etc. All items are to be secured and protected from harmful weather conditions.